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What records should a tire shop keep for every seasonal changeover appointment?

The records worth capturing at each changeover so you protect the customer, the tires, and the shop.

What records should a tire shop keep for every seasonal changeover appointment?
Photo: Unknown via Openverse

Which set and its condition

Every changeover should record which set was mounted and which was stored, along with the condition of each. Noting tread depth, any damage, and the general state of the tires at the appointment creates a baseline that protects both the shop and the customer against later disputes.

Condition notes at drop-off are especially important. Recording an existing curb rash or a plug means a customer cannot later claim the shop caused damage that was already there when the tires arrived.

Tread readings for the history

Capturing tread depth at each changeover builds the wear history that lets you advise on replacement and spot alignment problems. A reading taken and recorded every season turns into a trend line that is far more useful than a one-time glance, and it supports honest sales conversations.

These readings also document the tires' decline over time, which matters if a customer ever questions why you recommended replacement. The history shows the wear was real and gradual, not a sudden upsell.

The new storage location and billing

At the changeover, the set coming off the car goes into storage and needs its new rack location recorded, along with the storage fee for the coming season. Capturing this at the appointment is what keeps the set findable next time and ensures the storage gets billed.

Skipping this is how sets get lost and fees get missed. The changeover is the natural moment to record where the tires went and what is owed, because both the tires and the customer are right in front of you.

Keep it all on the set's profile

These records are most valuable when they accumulate on the set over the years rather than living on loose work orders. A set profile that shows every changeover, every tread reading, and every storage term is a complete history you can act on and show the customer.

TireKeepr keeps condition notes, tread readings, storage location, and billing on each set's profile at every changeover, so the shop builds a full, trustworthy record that protects everyone and makes each season's service smoother than the last.

Key takeaways
  • Record which set was mounted, stored, and its condition.
  • Capture tread readings to build a wear history.
  • Log the new storage location and the season's fee.
  • Keep the records on the set's profile over the years.
Julien Jimenez
Written by

Julien Jimenez

Julien Jimenez is an independent software builder based in Paris. He designs, ships, and operates focused SaaS products for small businesses and independent professionals. Read the full author page.

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